This page clearly explains how your personal data is collected, stored, and used at vc999. Privacy is not a formality for us — it is a core commitment.
We uphold your privacy through six core principles.
This Privacy Policy applies to all services on the vc999 (vc999.ws) website and app. By creating an account or using our services, you agree to this policy. If you have any questions, feel free to write to us at support@vc999.ws at any time.
Welcome to vc999. We understand that many people hesitate before sharing personal information online. This page was created to put those concerns to rest — no complex legal jargon, just clear and straightforward language.
Vc999 believes your personal data is your asset — and we take the responsibility of protecting it seriously. Whether you're registering, playing, making a deposit, or contacting support, your information stays secure at every step.
This Privacy Policy has been drafted in compliance with international data protection regulations and is updated from time to time. Whenever significant changes are made, registered members will be notified via email or in-app notification.
Vc999 collects only the information necessary to deliver its services — no unnecessary or excessive data is requested. The table below outlines what types of data are collected under each category:
| Data type | Example | Requirements |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Age Verification & KYC |
| Contact information | Mobile number, email address | Account Security & Support |
| Financial Information | BKash/Nagad number, bank account | Payment Processing |
| Device information | IP address, browser, operating system | Security & fraud prevention |
| Gaming Activity | Game History, Bets, Wins & Losses | Service Improvement & Compliance |
| Cookies & Session Data | Login sessions, preferred settings | Improving user experience |
Vc999 never collects sensitive information such as religion, political views, or health data. National ID information is collected solely for age verification purposes and is stored with the highest level of security.
Vc999 collects information through several methods. Each approach is transparent and based on your consent:
Vc999 never accesses your phone's contact list, photo gallery, or microphone. Only the permissions strictly necessary for the app's functionality are requested during installation.
Vc999 uses your data only for specific, legitimate purposes — never beyond what has been authorised. The primary purposes are:
Vc999 sends promotional messages only with your explicit consent. You may withdraw that consent at any time via email or your account settings. Please note that even after withdrawing consent, you may still receive essential service-related communications.
Vc999 never sells your data — that is a firm policy. However, in certain specific circumstances, information may need to be shared with trusted parties:
When sharing data with third parties, vc999 ensures through contractual agreements that those parties uphold the same standard of privacy protection. It is also verified that adequate safeguards are in place in the countries to which data is transferred.
In the event that vc999 merges, is acquired, or undergoes restructuring, user data may be transferred to the new entity. Members will be notified in advance, and the same privacy standards will continue to apply.
The vc999 website and app use cookies and similar technologies to improve the user experience and ensure the proper functioning of our services.
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain vc999 services.
Vc999 does not retain your data for longer than necessary. A defined retention period is set for each type of data:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal obligations |
| Financial transactions | 7 Years | Anti-money laundering regulations |
| KYC Documents | 5 Years After Relationship Ends | Regulatory Authority Directives |
| Support Contact | 3 Years | Customer service records |
| Gaming Logs | 2 Years | Security & auditing |
| Marketing Preferences | Until Consent Is Withdrawn | In Your Control |
Once the retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified.
You have several rights regarding your data at vc999, all of which you may exercise at any time:
To exercise any of these rights, email us at support@vc999.ws. vc999 will respond within 30 days. In some cases, full compliance may not be possible due to legal obligations — the reason will be explained.
Vc999 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that a minor has registered an account, it will be closed immediately and any collected data will be deleted as soon as possible. If a parent or guardian believes their child has created an account on vc999, please contact us at support@vc999.ws.
For any privacy-related questions, concerns, or complaints, please contact our Privacy Officer directly. vc999 takes every complaint seriously and strives to resolve it promptly.
Vc999 updates this Privacy Policy as needed. For significant changes, registered members will be notified in advance via app notification or email. The date of the latest update is always displayed at the top of this page.
Continued use of vc999 after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, please contact our support team.
Read vc999's Privacy Policy and join us today with confidence. Welcome to Bangladesh's most secure gaming platform.